Terms and Conditions, trade prices and delivery costs
There is no minimum invoice value and we would be delighted to receive your order.
DELIVERY & VAT
Small orders for spare parts (eg: Rubber Ferrules, Floor Plates, Nuts, Bolts and Keys) can be sent to you in a 'Jiffy' bag via Royal Mail.
Standard UK mainland delivery @ £9.50 (per order regardless of weight) - Standard N.I, IoM, IoW, and Scilly Isles delivery from £24.50 - Standard Scottish Islands delivery from £39.50. Channel Islands, Ireland, other European Union and Worldwide destinations are charged at the minimum 'FROM' price indicated. The actual price will be advised, and confirmation obtained from our customers - before despatch.
This is a business to business (B2B) website shop and the trade prices listed are exclusive of VAT. The VAT is currently charged at 17.5% and will be added to all UK Sterling prices and carriage costs in accordance with current regulations.
A UK VAT invoice will be issued to all customers.
VAT will not be charged to non European Union customers in accordance with current regulations.
CONFIDENTIAL ORDERING
We will only use the supplied confidential information to contact you to advise of anything that may affect your order.
EX-STOCK
Stock items are usually despatched within a few working days of receipt of order and payment. We will contact you regarding any out of stock item or if there is an unusual delay in despatching the goods.
COMMERCIAL SALES
Sales are to pre-arranged trade account holders and payment with order B2B customers only.
Pro-forma invoices are available upon request.
PAYMENT
Existing credit account customers via cheque or BACS payment at the end of the month following the month of invoice.
Cheque or credit/debit card payment with order.
NB: We will not debit your card until the goods are ready for despach.
PRODUCT SPECIFICATIONS
All specifications, sizes, colours and descriptions are considered by the manufacturer to be reasonably accurate and we cannot be held liable for slight discrepancies.
GUARANTEE
Goods are supplied with a 12 month replacement guarantee - if faulty.
If you are unsure about the suitability of any product please telephone and discuss it with us in advance. The delivery costs cannot be refunded if the goods are returned as unsuitable or 'no longer required'. The purchaser is responsible for return carriage costs and a credit note or discretionary refund will be provided on undamaged goods. A re-stocking charge may apply.
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All goods should be inspected prior to signing for delivery. If the goods are delivered damaged, please refuse delivery and ask the delivery driver to return them to us.
If the goods are faulty, or have any missing fixings, please contact us as soon as possible.
If a fault develops within 12 months of purchase, please contact us.
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